Terms of service

Last Updated: August 18, 2026

Welcome to Holly Marie Hair! These Terms of Service ("Terms") govern your access to and use of our website (hollymariehair.myshopify.com), including any purchase of virgin hair bundles, closure units, frontal wigs, and related beauty products offered by Holly Marie Hair.

By accessing, browsing, or placing an order on our site, you agree to be bound by these Terms and all incorporated policies (including our Privacy Policy, Shipping Policy, and Refund Policy). Please read them carefully.

1. Overview & General Conditions

This website is operated by Holly Marie Hair. Throughout the site, the terms "we", "us", and "our" refer to Holly Marie Hair. We reserve the right to refuse service to anyone for any reason at any time.

Eligibility: By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence.

Prohibited Use: You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including but not limited to copyright laws).

2. Product Information & Accuracy

We strive to display the colors, textures, lengths, and overall quality of our hair extensions, closures, frontals, and wigs as accurately as possible.

Natural Hair Variations: Because our units and bundles are made from 100% human virgin hair, slight variations in natural hair color tones and curl/wave patterns may occur between individual bundles or batches.

Display Settings: We cannot guarantee that your device's display will render colors or textures with 100% precision.

Availability: All products are subject to availability, and we reserve the right to limit the sales or quantities of any item to any person, geographic region, or jurisdiction.

3. Pricing & Payment Terms

Currency: All prices listed on our store are in USD (United States Dollars) unless explicitly stated otherwise.

Price Changes: Prices for our products are subject to change without prior notice.

Payment Methods: We accept major credit/debit cards and authorized electronic payment methods through Shopify’s secure checkout. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

4. Order Cancellations & Fraud Prevention

To ensure a secure shopping environment for all customers:

Order Modifications & Cancellations: Requests to cancel or modify an order (including address changes) must be submitted within 2 hours of placing the order. Once an order enters processing, it cannot be canceled or modified.

Security Checks: Orders flagged by our automated payment processing system as high-risk or potentially fraudulent may require additional identity verification before shipment or may be canceled at our sole discretion.

5. Shipping & Hygiene Policy

Shipping: Shipping timeframes, rates, and tracking procedures are outlined in detail on our Shipping Policy page. Delivery times are estimates and are not guaranteed by Holly Marie Hair.

Hygiene & Safety (Final Sale Notice): Due to strict federal health and sanitation guidelines regarding human hair products, all sales are final once delivered, except in cases where an incorrect or defective item was shipped by us. Please consult our Refund Policy page for information on reporting damaged or incorrect merchandise.

6. Hair Care, Bleaching & Styling Disclaimer

All products sold by Holly Marie Hair are intended for use according to standard human hair care guidelines.

Chemical Processing: While our virgin human hair can be bleached, dyed, and heat-styled, Holly Marie Hair is not responsible for damage, shedding, or texture degradation resulting from improper chemical processing, excessive heat exposure, or poor maintenance post-delivery.

Professional Recommendation: We strongly recommend that all bleaching, custom coloring, and major styling be performed by a licensed hair professional. Always perform a strand test prior to full chemical application.

7. Intellectual Property

All content, branding, photographs, graphics, product names, video material, and layout featured on this website are the intellectual property of Holly Marie Hair. You may not reproduce, duplicate, copy, sell, or exploit any portion of the service or site content without express written consent from us.

8. Limitation of Liability

In no case shall Holly Marie Hair, its owner, officers, employees, or affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, or consequential damages of any kind resulting from:

Your use of, or inability to use, our website or products.

Any errors, omissions, or inaccuracies in product descriptions or content.

Unforeseen shipping delays caused by third-party mail carriers.

9. Governing Law

These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of the State of Georgia, United States, without regard to its conflict of law principles.

10. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates to our website. Your continued use of or access to our website following the posting of any changes constitutes acceptance of those changes.

11. Contact Information

Questions about the Terms of Service should be sent to us at:

Brand: Holly Marie Hair

Website: https://hollymariehair.myshopify.com

Customer Support Email: [info.houseofmariell@gmail.com]

Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)